Shipping & delivery
SHIPPING
We are glad to bring our customers great value and service. The shipping methods & cost vary depending to the country and the goods, Shipping charges for your order will be calculated and displayed at checkout. While most goods to UK, EU & USA have free shipping from our warehouses by ePacket or EMS and in USA by USPS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 2-5 days processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out. You can find more support on our help center too.
Contacting FiveSix
FiveSix can be contacted in the following ways:
- Email to info@fivesix.co.uk
- Telephone: +44 74 7993 4947
- Post to: 77 Church Walk, London N16 8QR, UK